The questions that come
up before a walkthrough.

No. livee is built to sit on the CCTV you already own. If a camera produces a live stream we can work with, it can carry alerts. The product is the event layer, not a hardware swap.

Yes, and most sites do. A single dock camera commonly runs a stall alert inside the receiving window, a forklift keep-out on the pedestrian hatch, and an after-hours presence rule — three independent policies with three different sets of channels.

Yes. Email, SMS, an external API and an Ethernet signal to another machine can all fire from the same event, in parallel. Channels are attached per alert, so the 03:00 rule can be loud and the daytime rule can be quiet.

You mark a point or a region on the camera image and calibrate it once against a distance you know on the floor — a rack pitch, a bay width, a painted line. livee then tracks how close a chosen class of object gets, in real units, and fires on your threshold. It is image-based measurement, not lidar, so we calibrate and sanity-check it with you on the camera you intend to use.

A stall or absence alert. You mark a region that is meant to be active during a window and set a grace period. If the expected motion stops for longer than that grace — a conveyor, a pack station, a dock inside its slot — the alert fires. It catches lost throughput that nobody reports.

Both. Software gets a structured JSON webhook POSTed to an endpoint you own, with retries. Hardware gets a signal over Ethernet on the local network — a PLC, beacon, siren, gate or industrial PC — so the floor can react without waiting for a person to read a message.

Not yet. The push channel exists in the alert engine, but the Castomo mobile apps that receive it are still in development. Email, SMS, API and Ethernet are the channels you can use today, and we would rather say so than let you plan around a handset that is not there.

Either. Analysis can run in the cloud, or on hardware inside your own network when the cameras or the security policy require it. Which one suits your site depends on bandwidth, on where the recorder lives and on what your IT function allows — it is one of the first things we settle on the call.

livee analyses the live stream for the situations you defined and keeps the seconds around an event as evidence, for as long as that source is set to keep them. You remain the data controller; livee processes on your instruction and does not use your footage to train anything. It is not a second archive of your whole site.

Yes. livee is part of the Castomo ecosystem and lives at livee.castomo.com — same company, same account, alongside the rest of the Castomo product family.